Contact us

Only full-time employees of BP Southern Africa (Pty) Ltd are eligible to join BP Medical Aid Society as a principal member.

Telephone

0800 001 607
021 480 4610

Email

bpmas@mhg.co.za

Post

PO Box 5324
Cape Town
8000

Fax

021 480 4969

Lodge a formal grievance

In the case where a member is dissatisfied by the service or outcome from the Client Service Department, a grievance can be lodged. This will result in the matter to be placed on the agenda of the next quarterly Board of Trustees meeting.
  • 1
    Download the grievance application form
  • 2
    Print and complete the form
  • 3
    checkPlease attach relevant documentation, including any correspondence from the Client Service Department related to the matter.
  • 4
    OR
    Post
    The Principal Officer
    BP Medical Aid Society
    PO Box 6006
    Roggebaai
    8012